Aged Care Workforce Essentials Library

Your comprehensive list of eLearning assets in the Aged Care Workforce Essentials

Aged Care Workforce Essentials Comprehensive Training List
Total CPD points: 21.5 · Total hours: 20
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Support Individual Health & Emotional Well-Being

2 CPD points · 2 hours

This topic explores the knowledge and skills required by an aged care worker to support the health and wellbeing of clients/residents.

In this topic you will understand the skills and knowledge required to use established individualised support plans in ways that support the independence, as well as, physical and emotional wellbeing of older people. 
Provide Support for People Living with Dementia

1.5 CPD points · 1.5 hours

Many jobs in aged care require workers to have a broad overview of healthy functioning of the human body and practical aspects of disease management.

This topic describes the skills and knowledge of anatomy and physiology required to recognise body systems and their components and to identify and refer to alterations associated with the functioning of the human body in the context of health care work, specifically in the disability sector. In this topic you will learn accepted health terminology to describe the normal structure, function and location of the major body systems.
Provide Support for People Living with Dementia - Disability Sector

1.5 CPD points · 1.5 hours

Many jobs in aged care require workers to have a broad overview of healthy functioning of the human body and practical aspects of disease management.

This topic describes the skills and knowledge of anatomy and physiology required to recognise body systems and their components and to identify and refer to alterations associated with the functioning of the human body in the context of health care work, specifically in the disability sector. In this topic you will learn accepted health terminology to describe the normal structure, function and location of the major body systems.
Work Effectively in the Community Sector

1.5 CPD points · 1.5 hours

The community sector includes a broad and diverse range of services which are engaged in health and human service activities with a diversity of occupations in areas including aged care, primary care, mental health and disability. 

This course describes the skills and knowledge required to work effectively in community work or service delivery settings with clients, colleagues and others. It focuses on the aged care service delivery setting be it with a community, regional or remote service provider, a department of a large institution/organisation, a specialised service or a private provider.
Assist Clients with Medication

1 CPD point · 1 hour

This topic describes the skills and knowledge describes the knowledge and skills required by carers and care/support workers to assist older persons with medication.

The topic addresses the provision of physical assistance with medication or supporting older persons with self medication in accordance with the care/support plan and in line with legal and organisational requirements.Assistance provided may involve distribution and administration of prescribed and over the counter medications within a residential care facility, or in a home or community setting.
Follow Safety Procedures for Direct Care Work

1.5 CPD points · 1.5 hours


Safety in an aged care workplace whether in a residential facility, in the community or in a private home is critically important. This topic explores the workplace performance required by an individual involved in following work health and safety procedures for direct care work. In aged care direct care of a client/resident is provided personally by a staff member.

As you progress through this topic you will learn about what is required to accurately identify the major work health and safety hazards, manual handling, together with other hazards that may include dealing with behaviours of concern, stress, etc.  On completion of this topic you will know what is required to  assess related risk, follow instructions and procedures with minimal supervision and support and be capable of participating and contributing to work health and safety (WHS) management issues.
Provide Behaviour Support in the Context of Individualised Plans

2 CPD points · 2 hours


A Behaviour Support plan gives carers insight into an older person’s behaviour and identifies strategies to encourage appropriate behaviours and a quality of life. A Behaviour Support Plan is not just for aged care workers and healthcare professionals, it can be used by families.

The aim of a Behaviour Support Plan is that, when the challenging behaviour occurs, everyone will consistently respond using the strategies agreed on. In that way triggers for behaviour are avoided or minimized and the person can be encouraged to identify triggers, advise when they occur, and use coping strategies.
Work Effectively with Older People

1.5 CPD points · 1.5 hours


Australia’s older generation (those aged 65 and over) continues to grow and is projected to more than double by 2057. Therefore the aged care sector is one of Australia’s fastest growing industries and offers exciting career opportunities. Aged care work is rewarding. When you provide support to older people you are able to make a tremendous difference to their quality of life and achieve real personal satisfaction through your work.

This topic describes the skills and knowledge required by the worker to perform work that reflects understanding of the structure and profile of the residential aged care sector, the home and community sector and key issues facing older people in the community. 
Support People with Disabilities who are Ageing

2.5 CPD points · 2.5 hours


Australia has an ageing population. As the population ages, the incidence of disability also increases proportionately. If you’re looking to support an ageing family member or work within the residential and community aged care environment, you need to understand more about how to manage and support the ageing with disabilities.
Work Effectively with Culturally Diverse Clients & Co-Workers

1 CPD point · 1 hour


Australia’s older population is multicultural and linguistically diverse.  Working in aged care you can expect to work with clients and other workers from culturally and linguistically diverse (CALD) backgrounds on a daily basis. It is essential that aged care workers  understand the cultural factors that influence their work relationships and practices, and the delivery of a culturally appropriate service.

This includes being able to consider the diversity of their clients’ values, beliefs and cultural expectations, to recognise that ethnicity and culture may have an impact on a client’s behaviour and to educate yourself wherever possible to enhance your understanding and to address the needs of culturally diverse clients.
Participate in The Implementation of Individualised Plans

1.5 CPD points · 1.5 hours


A Behaviour Support plan gives carers insight into an older person’s behaviour and identifies strategies to encourage appropriate behaviours and a quality of life. A Behaviour Support Plan is not just for aged care workers and healthcare professionals, it can be used by families.

The aim of a Behaviour Support Plan is that, when the challenging behaviour occurs, everyone will consistently respond using the strategies agreed on. In that way triggers for behaviour are avoided or minimized and the person can be encouraged to identify triggers, advise when they occur, and use coping strategies.
Apply Specialist Interpersonal and Counselling Skills

1 CPD point · 1 hour


This topic describes the skills and knowledge required to use advanced interpersonal communication skills to facilitate the client-counsellor relationship in a counselling practice. These skills and knowledge are intended for application in a counselling interview to ensure client-counsellor communication is effective and to enhance client development and growth.

As you progress in this topic you will learn what effective counsellor communication in a counselling practice means and develop an understanding of important  communication techniques, focusing skills and influencing skills regulatory used within a counselling interview.
Apply Personality and Developmental Theories

1 CPD point · 1 hour


Personality defines us as individuals. But how do we become what we really are? Sometimes we need to develop ourselves and that is what is called personality development. There are several defined personality and development theories which a Counsellor must know.  

This topic provides an introduction to the application of key concepts and constructs underlying theories of personality and human development as a foundation for understanding human behaviour and assisting in the facilitation of the client-counsellor relationship and the counselling process.
Provide Support to Meet Personal Care Needs

2 CPD points · 30 minutes


This topic explores the knowledge and skills aged care workers within their designated role need to support or assist a client with their personal care needs within the context of an individualised care/support plan.

As you progress through this topic you will develop a basic knowledge of human body systems and basic body hygiene;  learn to interpret and action a personal care support plan, identify common equipment and aids utilised in provision of personal care support, report appropriately to supervisor and health professionals and apply your communication skills and work health and safety knowledge to fulfil your work role in a safe manner.