How etrainu Embrace the User Experience

As we have discussed in our previous blogs, 3 Reasons eLearning & Alternative Technology is Shaping the Future of Education and Breaking Down the Barriers of eLearning, online training and the way in which we access and engage with information online has dramatically transformed, allowing for unlimited possibilities for us all to learn and grow.

But despite this enormous change in the online learning environment, we cannot ignore the fundamental needs that many people desire in their learning experiences. These are human interaction and connectedness. etrainu understands the perfect learning experience is a combination of being able to engage with content, whilst also feeling supported through the experience.

Our team of experienced developers, designers, writers and support staff embrace the user experience in the following ways:

1) By Understanding That We’re Dealing With Real People

Not only do our helpdesk team step into the shoes of learners, so do the development team who design, write and create the eLearning experience. We understand that we’re not dealing with robots but real living, breathing people who have wants and needs of their own.

Being able to empathise with learners by using techniques and interactive learning activities to keep them engaged and in control is the key to effective learning. It is equally as important to treat our participants, clients and individual learners like real people understanding okay to make mistakes and that help is available for anyone who needs support throughout the eLearning experience.

2) By Being Available Around the Clock

At etrainu, we endeavour to keep our learners connected through a variety of channels including online chat, email and telephone assistance from 8am – 5pm Monday to Friday. Whilst telephone and online chat is obviously instantaneous, our helpdesk team strive to respond our emails as quickly as possible and are the first thing checked when doors open and the last thing checked before doors close.

When learners feel they’re being appreciated, listened to and that their emotional needs are meet, they feel happier. Feelings of positivity and a pleasant experience help with memory retention and eliminate learning blockers such as stress and frustration.

3) By Taking Your Feedback Seriously

We really love hearing from you, whether it being positive or negative, because it presents an opportunity to see what is working and what is not. All the feedback we receive is well documented and presented to the development team so our eLearning courses can be more effective and connect with our audiences better. We’re always looking for ways to improve!

Gathering feedback from our learners is essential to our longevity (We also really love when people leave us a nice review on our Facebook page).

Even since its inception, etrainu have stood out above its competitors by really understanding learner’s wants and needs, not only considering them but also listening and adapting to feedback to create the best possible eLearning user experience.


Cognitive Colouring for eLearning

One of the main advantages that eLearning has over traditional learning is its use of colour to enhance content.

When designing courses, eLearning developers use particular colours or colour combinations for different physiological and psychological effects. Studies have shown that the cerebral cortex responds to certain colours and visual cues in distinctively differently ways when learning. So how exactly can a colour enhance an individual’s learning experience?

 Colour Stimulates Mind

When using warm colours, content that is deemed dry or less engaging becomes stimulating, putting the learner in a state of alertness.

When red and orange are aligned to certain information for example, learners are more inclined to maintain interest and focus instead of the traditional classroom colours of black and white, which puts learners into a passive state.

eLearning developers also use certain colour pallets to add additional meaning to content. For instance, we often associate the colors of red, green and orange with traffic lights. Red can be used to highlight danger or an incorrect answer while use of green could be used to symbolise progress or growth.

 Colour Increases Memory Retention

In a study by Farely and Grant, results illustrated that the use of colour increases memory performance. Memory in particular is connected to active cognitive activity, with colour being the strongest stimulant for the brain.

For example, when information is connected to the colour yellow, a conscious signal is sent to the mind telling the learner that the content is of importance and must be remembered.

 Could Can Alter Moods

Did you know seeing certain colours can evoke different emotions? No, we’re not talking about mood rings here. eLearning developers often use colour to induce specific moods. For example soft colours such as blue, green and light brown can invoke feelings of relaxation and positivity.

If too many soft colours are used throughout an online course, learners can become bored and disinterested. But if too many stimulating colours are used, learners can feel anxious and fatigued. eLearning developers and designers take this into consideration when strategically using each colour.

 Colour Can Hold Focus

The use of colour can also direct a learner’s attention to a particular feature or increase the emphasis on certain content. Again, using the colour of red is most effective in this instance as it makes content stand out.

By using colours effectively, participants can engage with a kind of learning that keeps them engaged and focused, ultimately breaking the limitations of the traditional classroom. Therefore, colour is a HUGE consideration when designing and developing online courses!

– Farley FH, Grant AP. Arousal and cognition: Memory for colour versus black and white multimedia presentation. J Psychol. 1976;94(1):147–150.

EOFY – Make Your Budget Go The Mile!

July 1 is an anticipated date for many businesses and organisations as the end of financial year preparation sets in.

For many, next years budget money can potentially be lost as the end of financial year deadlines come to a close if budgets allocated are not spent, but when used wisely, your business can make the most of those remaining budget bucks.

So what’s a good investment that can use useful, effective and opportunistic for your businesses present and future spending? The answer of course is eLearning and online courses!

eLearning is a excellent option for organisations and businesses wanting to make the most of their end of year funds. Spending options can range from a wide variety of beautifully designed and developed courses, online compliance training for your staff and even custom-built client training programs to help improve quality work practise for your business.


etrainu eLearning course for Pretty Girl Fashion Group

NESA RSAS etrainu eLearning online course

etrainu online eLearning courses

The good news is you don’t need to purchase and complete the training before the end of the financial year. With etrainu, you can purchase credits that can be redeemed for up to one year following the purchase date!

Studies have suggested that nearly a quarter of employees resign or leave their positions due to lack of training opportunities. Optimise your left over budget and keep your workers happy with our online accredited training courses.

Top up your training account this financial year and accrue training credits for up to 12 months with your choice of online courses with etrainu!

PLUS – get a free look and feel when you add more than $200 credit to your account. This means your staff will be able to log in and see the business’s branding.

Contact our help desk between 8am and 5pm Monday – Friday and we’ll sort your credit purchases out for you!

HELP DESK: (07) 3114 2958
EMAIL:  [email protected]

Why Scenario Based Learning Is Successful

Scenario based learning, also known as ‘problem based learning’ is an interactive teaching method employed regularly in eLearning courses.

The purpose of scenario-based learning is to prompt the learner to work their way through a chronological storyline, based around a simple or complex problem. They are required to solve the problem from the information they have retained throughout the eLearning course. This means the results and underlining success of scenario-based learning ensures the learner has 100% understood the content to a high enough degree that they can apply their knowledge to the scenario in order to progress further through the course.

Many eLearning courses incorporate scenario-based activities because it helps to encourage user performance and improve understanding of the content.

Scenario-based learning can be used to assist learners, employers and businesses in a huge variety of teaching areas. It’s strength and success as a teaching tool is highly effective when used to simulate ‘real world practice’.


Scenario-based learning is successful because it presents the user with the opportunities to:

  1. Retain and utilise the information they’ve just learnt

  2. Apply that information to a situation that is appropriate to a real life situation

  3. Make an advised decision to solve a problem

  4. Think critically about content and apply instructed knowledge

  5. Encourage and motivate course participation and interactivity

  6. Practise skills, necessary after the course is complete

  7. Understand the content to a higher degree

  8. Provide evidence and information for both simple and complex problem solving and decision making

  9. Challenge mental capacity and encourage achievement

According to Lave & Wenger, scenario-based learning is based on the principles of situated learning theory. This theory protests to the fact that the best, and most prolific learning takes place in the content of how and where it is going to be used. Therefore, applying a situational scenario appropriate to the workplace, interest, or relevant life situation of the learner, will ensure a successful learning outcome.


Clark, R., (2009). Accelerating expertise with scenario based learning. Learning Blueprint. Merrifield, VA: American Society for Teaching and Development.

Kindley, R. W. (2002). Scenario-based e-learning: a step beyond traditional e-learning. ASTD Magazine. Retrieved from

Classrooms VS eLearning – The Educational Experience

Online learning goes beyond the limits of the classroom to make learning accessible to anyone and everyone. Offering unlimited possibilities for both students and workers to engage with and learn new information, eLearning has proven to be the efficient, cost effective teaching method of choice for both business teams and individuals.

Below we’ve outlined a few key strengths eLearning has over the classroom teaching. From our experience, it’s the online classroom that comes out on top!

1) Practical Learning Environment

Setting plays a crucial role in effective teaching, and learning and eLearning and the online environment is no different! Compared to the conventional classroom setting, online training always caters to the individual’s personal learning environment, even if it’s completed in a group. It’s also the most practical option as the participant can complete the course anytime, anywhere!

2) Accommodates Different Learning Styles

One of the disadvantages of classroom learning is that teaching is restricted to instructors and physical prescience of a teacher. With eLearning, there are unlimited possibilities for participants to engage with material and acquire knowledge by using interactive, engaging multimedia and activities. Video, audio, animation and graphics not only enhance content, but also add a ‘human touch’ and personal interaction to the method of learning to cater for the many different types of learner. For more information on the different learning styles, consult our blog .

3) Personalised Learning Experience

Depending on the time restrictions of both instructors and students, traditional classroom teaching normally involves instructors teaching a bulk amount of information within a short period of time. While it is economical to teach 16 hours worth of content over to two days, the amount of information can overload the learner!

This issue is completely avoided with online learning, because content is organised into smaller packages, so participants can retain information more easily and can access anytime, anywhere without feeling overwhelmed. Learners can also skim material if they feel they have already mastered a particular section and focus on the areas they feel needs improving.

4) Clearer, Concise Information  

Content presented in an online course is completely different to content projected in the classroom. When developing eLearning material, we are aware that learners like to scan pages quickly, so online courses present information in a way that is concise and quick with bullet points, strong headings and short paragraphs.

5) Greater Sense of Achievement and Responsibility

With online training, participants are motivated to take responsibility for their own learning. Upon completion, participants are left with a stronger self-knowledge and self-confidence in their own learning capabilities. They feel a sense of achievement that they have earned and completed the course for themselves without the guidance or pushing of a classroom teacher.

6) Fosters Social Interaction

Meeting with instructors can be difficult in a classroom setting as their time is restricted or a time has to be predetermined to meet with them. Even though eLearning is a solitary activity, it fosters more direct social interact between students and instructors as methods of communication are more practical.

Traditional classroom teaching will always have a place in society throughout various educational institutions, but with eLearning, the classroom can be in your living room, library or anywhere that is the best suited learning environment for the participant. While the traditional teaching method will always remain uniform, technologies constant improvements continuously push eLearning forward, meaning we can always expect new methods of improved, integrated and interactive learning in the future!

Why eLearning is Effective For Everyone

Every single one of us is different, not only in physical appearance and personality, but also in the way we engage and learn new information. According to The Journal of College Science Teaching, there are seven different types of learners, meaning there are seven unique ways people engage with content and retain information depending on their personality type.

So how is it possible to provide content to satisfy multi-faceted learning styles? That’s very simple, the answer is the interactive, engaging and innovating principles of eLearning!

From both the research of studies and the first hand experience of the etrainu team, it’s easy to see that the principles of eLearning create a unique user experience that is beneficial to ALL types of learners.

Read our breakdown below to find out what type of learner you are, and how eLearning will work for you.

1) The Visual Learner

Your mind is stimulated by visuals. Using pictures, images, maps and a kaleidoscope of colours helps you to learn.

Why eLearning will work for you: If you’re a visual learner, you’ll be happy to know that eLearning courses incorporate a wide range visual media to compliment the written material. eLearning has been developed with learning and development principals that are unique to any classroom experience. eLearning is very bright, very engaging and very visual in all forms of communication!

2) The Aural Learner

The use of audio throughout eLearning training modules enhances your ability to retain new information. You read the information AND hear it making it much easier to process and take in. As an aural learner, you respond really well to content if there are sounds and music involved.

Why eLearning will work for you: eLearning comes alive with the help of soundtracks, quirky sound effects and video. Often a narrator will guide you through a course, helping you to understand the context of the content in a human spoken tone. Music also adds excitement and keeps you entertained through your online learning experience, something you could never achieve in a classroom!

3) The Verbal Learner

You find it very easy to learn and remember new information if someone is reading it to you. Basically, your mind responds best to the spoken word, and your brain finds it easier to retrain information when it is heard as oppose to read. Verbal learners also work well when they can read the content AND hear it.

Why eLearning will work for you: eLearning teaches content in an engaging manner to help you remember the steps and follow where you’re up to. Similarly to the aural learner, you will be highly benefited from the technique of the spoken narrator who reads content back to you throughout the online training course.

4) The Physical Learner

As the name implies, you love being able to move and use your body and this is what helps you to learn! You require a variety based approach in your learning to keep your attention focused. Interactive eLearning utilises small acts of physical movement such as touching and clicking.

Why eLearning will work for you: eLearning courses encompass a number on hands-on techniques to get the users engaged including click and reveals, drop and drags and call to actions to ask the user to respond physically to the content. This type of scenario activity is perfect for the physical learner!

5) The Logical Learner

Your mind connects with situations that involve numbers, patterns and reasoning. Behavior wise, you work through issues systematically and like to know all the options before making a decision.

Why eLearning will work for you: Online courses reference industry-based scenarios that require you to closely analyse, react and respond before making your decision. You are presented with the facts and figures of a scenario, which is very engaging for the logical learner.

6) The Social Learner

If you’re a social learner, you really enjoy working in a group situation or in a position where you can communicate and ask questions. Information comes quicker to you if there is a sense of connecting, and you always want to voice your thoughts to others.

Why eLearning will work for you: The practical components eLearning courses will see you master new skills as a group. Because online courses can be done anywhere at anytime, you can chat with your friends, engage then in your learning and even call people to ask for help. This is a HUGE benefit for social learners because in both the online and physical learning environment, you’re never alone!

7) The Solitary Learner

You feel comfortable and find it easy to concentrate when you’re learning by yourself. Being very much in control of your own emotions, you take extra time to reflect and focus on the topic at hand.

Why eLearning will work for you: As much as eLearning can be a group activity, it can also be 100% independent. Because you’re not in a class room or work office, you’re not working to any kind of schedule or deadline. You can complete the courses in your own time, anytime! How fast you finish the course is totally up to you because you’re in control!

At etrainu, we understand that everyone engages and needs to be taught information differently. Our online courses are designed with this in mind, we accommodate for learners of all types by delivering information using a range of teaching methods and techniques!