NDS Workforce Essentials Library

Your comprehensive list of eLearning assets in the NDS Workforce Essentials

NDS Workforce Essentials Comprehensive Training List
Standard 1
Rights and Responsibilities for Participants

45 Assets · 26 Hours 16 Minutes 
 

In disability support, understanding and acknowledging human rights is a fundamental component of providing high-quality care. The eLearning assets under this standard relate to human rights and the practical elements of providing support to people with disability.

Courses aligning with Rights and Responsibilities for Participants are designed to help you understand the essentials of effective support provision. Courses range from a variety of topics including Zero Tolerance practices, Effective Health and Safety, and Handling Stress and Building Resilience.

Assets

Disability Induction
45 minutes per module · eLearning 

·
Topic 1: It's a Great Career If you enjoy Working with People (3 modules)
· Topic 2: You Can Make a Difference (2 modules)
· Topic 3: Essential Skills (2 modules)
· Topic 4: Looking After Yourself and Others (3 modules)
· Topic 5: Your Work is Meaningful (2 modules)

Bullying Awareness for Senior Managers
1 hour course · eLearning

Bullying Awareness for Workers
1 hour course · eLearning

Food Safety for Disability Support Workers
1 hour course · eLearning 

Impairment in the Disability Sector
1 hour course · eLearning 

Infection Control for Disability Support Workers
1 hour course · eLearning

Risk Management
1 hour course · eLearning

Slips, trips and falls awareness for the Disability Sector
1 hour course · eLearning

Human Rights and You - Zero Tolerance
40 minutes per module · eLearning 

·
Topic 1: What are Human Rights
· Topic 2: Rights and Responsibilities
· Topic 3: When Rights Go Wrong
· Topic 4: Asking for Help
· Additional Resources (Video and pdf resources)

Leading Work Health and Safety in the Disability Sector
40 minutes per module · eLearning

· Module 1: Introduction & Legislative Framework
· Module 2: Health and Safety Management System
· Module 3: WHS Consultation
· Module 4: Risk Management
· Module 5a & b: Management of Specific Risk
· Module 6: Injury Management
· Module 7: WHS Training
· Module 8: Records and Information
· Module 9: Continuous Improvement

Understanding Abuse: Zero Tolerance
40 minutes per module · eLearning

· Topic 1: Understanding Abuse
· Topic 2: Power and Control
· Topic 3: The Empowerment Circle

Working With People With Disability
1 hour · eLearning

Managing Stress and Building Resilience
45 minutes · eLearning 

Manual Handling For Disability Support Workers
45 mins per module · eLearning

· Module 1: Hazardous Manual Tasks & Managing Risks
· Module 2: Personal Care
· Module 3: Mobility
· Module 4: Transportation 

Manual Handling Resources
1 hour· Video Resources

Hand Hygiene
25 minutes · eLearning 

Return to Work

20 minutes · eLearning

Covid-19: What it is & How to Prevent Spread
20 minutes · eLearning

Additional Resources for Zero Tolerance
2 Assets · 3 minutes each 

· PDF Resource 1: Speaking up about safety
· PDF Resource 2 : Zero Tolerance explained

Disability Awareness: Orientation for External Support Workers in Tertiary Settings
1 hour for all modules · eLearning

· Module 1: What is disability?
· Module 2: Let’s talk about disability?
· Module 3: Legislation and policy
· Module 4: Disability in the community
Provider Governance and Operational Management

26 Assets · 16 Hours 45 Minutes
 

Under standard 2, these courses help service providers effectively govern and operate the supports they offer. With a focus on leadership and management, these courses help you better understand the behind-the-scenes pillars of disability support. 

Also included is a guide to navigating the new financial systems established by the NDIS; these systems aim to provide choice and control to participants. What’s more, you can also find content relating to general business necessities, such as effective business writing and communication skills—which disability support workers will find useful.

Assets

Adapting to the NDIS
20 minutes per module · eLearning

·
Module 1: Finding Your Purpose
· Module 2: Quality and Safeguards
· Module 3: Strategy and Transformation
· Module 4: The Customer Journey

Coaching the Coach
45 minutes · eLearning 

Communication Skills

45 minutes · eLearning 

Business Writing Skills

45 minutes · eLearning 

Dealing With Complaints and Difficult Customers
45 minutes · eLearning 

Documenting Records
40 minutes · eLearning 

First Response Evacuation Instructions
55 minutes · eLearning

Managing Change and Communication
1 hour 20 minutes · eLearning

Safeguarding for Boards
50 minutes total · Resources

· Video Resource 1: Understanding Abuse - Zero Tolerance
· Video Resource 2: Preventing Abuse - Zero Tolerance
· Video Resource 3: Considering Additional Risk (2 parts)
· Video Resource 4: Responding to Abuse - Zero Tolerance
· Video Resource 5: Learning From Abuse - Zero Tolerance
· Video Resource 6: Why Be a Board Member - Zero Tolerance
· PDF Resource: A Practical guide

Sustainable Service Under the NDIS
1 hour 10 minutes · eLearning

Reliable Record Keeping Webinars
1 hour 30 minutes · Resources

· Video Resource 1: Why reliable record keeping practices are important?
· Video Resource 2: What are the characteristics of reliable record keeping?
· Video Resource 3: Tips and strategies to ensure reliability of record keeping
· Video Resource 4: Case Study—reliable recording of NDIS goals and change in circumstances/needs
· Video Resource 5: Case Study—reliable record keeping for documenting risks, incidents and complaints
· Video Resource 6: Case study—reliable record keeping for documenting refusal of care/supports 

NDS: The Science and Art of Realising Human Potential
10 minutes · eLearning

Incident Reporting
1 hour and 50 minutes per module · eLearning

·
Module 1: Incident Reporting Part 1
· Module 2: Incident Reporting Part 2
· Module 3: Incident Reporting Part 3

Provisions of Support

51 Assets · 7 Hours 40 Minutes · Self-paced


What are service providers’ roles and responsibilities when providing support? What are people with disabilities’ rights under this standard?  

The topics outlined in Standard 1: Rights and Responsibilities partly covered this information. In this section, we will expand on and explore the content more comprehensively. Through video resources, written resources, and eLearning modules, learners can learn more about providing effective support to people with disabilities in a variety of situations—including decision-making, financial management, and conflict.

Assets

Foundations of Positive Behaviour Support: What Is Positive Behaviour Support
1 hour · Resources · Video

· Resource 1: What Is Positive Behaviour SupportVideo
· Resource 2: Quality of LifeVideo
· Resource 3: Listening and CommunicatingVideo
· Resource 4: Being Aware of Sensory Needs andPreferencesVideo
· Resource 5: Upholding the Values of Positive Behaviour Support 

Participation Project Learning Guides
5 hours 20 mins · Resources

·
PDF Resource 1:  Augmentative and Alternative Communication 
· PDF Resource 2: Communication and the Disability Support Worker
· PDF Resource 3: Communication and the Disability Support Worker (Accessible version)
· PDF Resource 4: Get Ready to Assist Clients with Medication 
· PDF Resource 5:  Making Lifestyle Choices
· PDF Resource 6:  Encouraging Lifestyle Choices
· PDF Resource 7:  Making Lifestyle Choices
· PDF Resource 8:  The Role of the Disability Support Worker under the NDIS

Person-Centred Practice Across Cultures Resources
Self-paced · Resources 

·
PDF Resource 1:  Empathy 
· PDF Resource 2: Active Listening
· PDF Resource 3: Choice-Making
· PDF Resource 4: Reflective Practice
· PDF Resource 5: Working Effectively with Interpreters
· PDF Resource 6: Terminology and Data
· PDF Resource 7: Making the Business Data
· PDF Resource 8: Culturally-responsive Person-Centered Organisation
· PDF Resource 9: Leading Towards Cultural Responsiveness
· PDF Resource 10: Building a Diverse Workforce
· PDF Resource 11: Valuing Bilingual Workers 
· PDF Resource 12: One Community at a Time
· PDF Resource 13: Making Links
· PDF Resource 14: Cross-cultural Story-based

Marketing Recognising Restrictive Practices
Self-paced · Resources

·
PDF Resource 1: Recognising Restrictive Practices Guide
· Video Resource 2: What are restrictive practices
· Video Resource 3: Restricted access (Environmental restraint)
· Video Resource 4: Mechanical restraint
· Video Resource 5: Chemical restraint
· Video Resource 6: Physical restraint
· Video Resource 7: Seclusion
· Video Resource 8: Power control
· Video Resource 9: Consequences control 

Supported Decision Making
1 hour · eLearning 

NDIS Simple Financial Management
Self-paced · Resources

·
Topic 1: NDIS Transition and Cash (4 Resources)
· Topic 2: Corporate Overheads (5 Resources)
· Topic 3: Support Margin and Growth (5 Resources)
· Topic 4: Smart Product Design (5 Resources)
· Topic 5: Audit Controls and Exception Reporting 
· Topic 6: Intelligent Design - Product Refinement 

NDIS Financial Management: Cost Attribution 
Self-paced · Resources 

·
PDF Resource 1: Cost Attribution Case study Introduction
· PDF Resource 2: Case Study Information
· PDF Resource 3:Cost Attribution FAQs
· PDF Resource 4: Simply Brief - Cost Attribution
· PDF Resource 5 Script Session 5 - Cost Attribution
· PDF Resource 6: Cost Attribution Webinar 

Resolving Conflict
30 minutes · eLearning
Provisions of Supports Environment

16 assets · 2 hours 30 minutes

In any industry, in any environment, fostering a supportive environment is crucial for quality work outcomes and employee welfare. This section of the practice standards dedicates itself to providing a supportive and safe environment conducive to effective care. 

While some of this information may have been covered in previous standards, these courses act as supplementary material and expand learners’ knowledge in such an essential topic. And with a series of video resources, learners can build upon their pre-existing knowledge in creating a safe environment.

Assets

Child Safe Standards
10 minutes · Resources

Positive Culture Films
Self-paced · Resources

· Video Topic 1: Positive Cultures (5 mins)
· Video Topic 2: Power and Control (4 mins)
· Video Topic 3: Speaking Up (5 mins)
· Video Topic 4: Listening Well (4 mins)
· Video Topic 5: Everyday Opportunities (4 mins)
· Video Topic 6: Structured Opportunities (5 mins)
· Video Topic 7: The Right Supports (6 mins)
· Video Topic 8: The Language We Use (4 mins)
· Video Topic 9: Speaking Up about Safety (10 mins) 

Trauma Films
Self-paced · Resources

· Video Topic 1: Understanding Trauma (6 mins)
· Video Topic 2: What is Trauma Informed Support (6 mins)
· Video Topic 3: A Trauma Informed Approach to Positive Behaviour Support (6 mins)
· Video Topic 4: How Can Organisations Embed a Trauma Informed Approach? (5 mins)
· Video Topic 5: Building Networks of Support and Recognising Vicarious Trauma (5 mins) 

Medication Management
1 hour · eLearning