Nothing fast-tracks improvement like feedback. Unfortunately, in work as in life at large, many of us are a bit touchy about feedback – both giving and receiving. Sometimes, it scans as too personal; sometimes it can seem frustratingly vague or unnecessary. With this course, our aim is to help you see through the uncomfortable elements of feedback and experience it for what it truly is: an effective means of understanding our current situation so we can make decisions that will help us change and grow. To accomplish this, the course outlines the underlying purpose of feedback, feedback vs. criticism, and a series of strategies and frameworks in which to deliver and receive feedback. These strategies include the PEER and TAKE feedback models.