Valid in QLD, WA, SA & NT
If you are involved in the sale, service or promotion of alcohol in licensed premises, a South Australia certification in RSA is mandatory.
Complete our RSA SA online training and get ready to start working immediately. Our course will prepare you with the skills and knowledge you need to work in any licensed premise in South Australia. It provides training in the laws and regulations that govern the South Australia liquor licensing Act. Your RSA SA Statement of Attainment is also valid in WA and QLD. You will learn how to identify which customers should be refused the supply of alcohol, understand the effects of alcohol on individuals and the community. You will be competent in the responsible preparation and service of alcoholic beverages.
Important to note – various states and territories of Australia adhere to state legislation and so accreditation requirements can be different across Australia.
Read all about this unit of competency here – such as Elements and Performance Criteria and Foundation Skills.
You can sign up and start your RSA online training immediately once you have your USI. Depending on your style of learning, you can complete your RSA SA certification in approximately six to ten hours.
Our seven-stage course requires you to complete online assessments in Stages 1 to 6 consisting of multiple choice questions, true or false questions, multiple response questions short answer questions, case studies and simulated assessments. The seventh stage assessment is your real time video assessment consisting of oral questions and responding to scenarios.
On successful completion of your SA RSA training course, you will be issued with an official Statement of Attainment online immediately as proof of completion for employers so you can start working right away.
You have three (3) months to complete the course from date of purchase.
| Queensland (QLD) | You’ll receive a nationally accredited RSA that’s valid in QLD. | |
| New South Wales (NSW) | The nationally accredited online RSA training is not accepted in NSW. Students must complete in class, face to face training.The NSW ‘green card’ (a superseded course) is no longer valid in NSW. | |
| Western Australia (WA) | You’ll receive a nationally accredited RSA that’s valid in WA. | |
| Victoria (VIC) | The nationally accredited online RSA training is not accepted in VIC. Students must complete in class, face to face training. | |
| Northern Territory (NT) | You’ll receive a nationally accredited RSA that’s valid in NT. | |
| South Australia (SA) | You’ll receive a nationally accredited RSA that’s valid in SA. | |
| Tasmania (TAS) | The nationally accredited online RSA training is not accepted in TAS. Students must complete in class, face to face training. | |
| Australian Capital Territory (ACT) | The nationally accredited online RSA training is not accepted in ACT. Students must complete in class, face to face training. |
| Element | Performance Criteria |
|---|---|
| 1. Sell or serve alcohol responsibly. | 1.1 Sell or serve alcohol according to provisions of relevant state or territory legislation, licensing requirements and responsible service of alcohol principles. |
| 1.2 Where appropriate, request and obtain acceptable proof of age prior to sale or service. | |
| 1.3 Provide accurate information to customers on alcoholic beverages according to organisation or house policy and government legislation. | |
| 1.4 Assist customers with information on the range of non-alcoholic beverages available for purchase. | |
| 1.5 Identify issues related to the sale or service of alcohol to different types of customers, especially those at risk, and incorporate them into sales or service. | |
| 2. Assist customers to drink within appropriate limits. | 2.1 Prepare and serve standard drinks or samples according to industry requirements and professional standards. |
| 2.2 Use a professional manner to encourage customers to drink within appropriate limits. | |
| 2.3 Recognise erratic drinking patterns as an early sign of possible intoxication and take appropriate action. | |
| 2.4 Monitor emotional and physical state of customers for signs of intoxication and effects of illicit or other drug use. | |
| 2.5 Where appropriate, offer food and non alcoholic beverages. | |
| 2.6 Decline requests for alcohol to be dispensed in a manner that is irresponsible and advise customers of the reasons for the refusal. | |
| 3. Assess alcohol affected customers and identify customers to whom sale or service must be refused. | 3.1 Assess intoxication levels of customers using appropriate methods. |
| 3.2 When assessing intoxication, take into account factors that may affect individual responses to alcohol. | |
| 3.3 Identify customers to whom sale or service must be refused according to state and territory legislation. | |
| 4. Refuse to provide alcohol. | 4.1 Refuse sale or service in a professional manner, state reasons for the refusal, and where appropriate point out signage. |
| 4.2 Provide appropriate assistance to customers when refusing service. | |
| 4.3 Where appropriate, give customers a verbal warning and ask them to leave the premises according to organisation or house requirements, the specific situation and provisions of state or territory legislation and regulations. | |
| 4.4 Use appropriate communication and conflict resolution skills to handle difficult situations. | |
| 4.5 Refer difficult situations beyond the scope of individual responsibility to the appropriate person. | |
| 4.6 Promptly identify situations that pose a threat to the safety or security of colleagues, customers or property, and seek assistance from appropriate colleagues according to organisational policy. |
After successful completion of this course we provide you with a nationally recognised SITHFAB002 – Provide Responsible Service of Alcohol. The Australian Training Framework (ATF) is the national set of standards which assures nationally consistent, high-quality training and assessment services for the clients of Australia’s vocational education and training system.
| Are there any pre requisites for this course? | Australian Resident - No, International Student on a student Visa - Yes, you need to apply to a CRICOS approved provider, for more information go to the CRICOS website. |
| What is Recognition of Prior Learning (RPL)? | Recognition of prior learning (RPL) is a way to use your existing skills and knowledge to get a formal qualification. Previously, the term was skills recognition. It involves documenting and providing evidence of your current experience and having this and your knowledge assessed, taking into account other qualifications you may already have. It means you don’t have to waste time learning things you already know how to do. |
| Can anyone apply for RPL? | Yes. Anyone can apply for RPL. What you need to pay will depend upon your circumstances. |
| I have no qualifications from my industry but I have skills, knowledge and experience gained from working in that industry. What can I do to have these skills recognised? | The RPL process takes into account all relevant skills, knowledge and experience that you have regardless of the way you got them. This includes experience and training you have gained through paid work, volunteer work or just life in general. Through the RPL process, you may be able to gain the complete unit. |
| Does RPL have the same requirements as other assessments? | Yes. The RPL assessment process is as rigorous as any other assessment. However, the type of evidence that you need to provide may be different from normal class assessments. Importantly though, the RPL process is flexible. You and your assessor will discuss and determine the evidence you can provide. |
| What will RPL cost? | What you need to pay will depend upon your circumstances. This will be advised at the time of application. |
| How long will it take? | This will depend on how much RPL you are applying for. Your assessor will be able to advise you on how much time it is likely to take you to complete your RPL process. |
| How difficult is it for me to apply for RPL? | After you discuss your skills, knowledge and work experience with your assessor to work out if RPL is right for you, applying the RPL and going through the assessment process should be straightforward. We will • provide you with information on the RPL process; • help you with any forms that need to be completed; • discuss the evidence required; and • support you through the process. |
| What is involved in the assessment process? | Once you and your assessor agree that you are a suitable candidate for RPL you will be required to gather evidence which proves your competence. When you provide evidence you may be required to: • answer questions about your work experience in an interview; • demonstrate your skills and knowledge by completing practical tasks or showing your assessor how you would complete a task; and • provide supporting evidence such as a resumé, job description, reports from employers/supervisors. This evidence must confirm that you have shown competence over a period of time and can work under different conditions. |
| If I need help at any time during the process, what can I do? | Your training assessor is there to help you. Contact your assessor at any time, if you are not sure what to do or if you need help to gather evidence. |
| What can I do if I am not happy with the result of my RPL application? | If you are not happy with the outcome of your RPL application, we have a process to follow, ask your assessor for further information on this. |
| If my application for RPL is unsuccessful, will I have to pay again if I enrol in the class? | No. Your RPL application is the same as any enrolment and you should continue with completing your online course. |
| How long will my RSA last? | It will last forever! There’s no expiry date for the National RSA (valid in QLD, SA, WA and NT). It does not matter what date you completed the training, or whether you completed it online or in person. The nationally accredited online training offered by etrainu is OLGR (QLD) approved and recognised and will not expire. |
| When will I receive my RSA? | When you have been marked competent and successfully completed your RSA online training, you’ll receive a Statement of Attainment in your email inbox and also in your user profile. You can show this to your employers so you can commence work immediately! |
| Do I need an RSA to start working in a bar? | Yes! To legally be able to work in a licensed venue across the nation you MUST have a valid RSA, which means completing the RSA online training. Individuals will have 30 days to obtain an RSA after employment, but it is also important to note that many employers will be more likely to hire individuals who have already received their RSA previously. |
| I think I might need an RSG also? | If you want to work in a venue that has gaming facilities, you may need to complete RSG online training in addition to your RSA online training. We offer a discount to students taking on multiple courses. Visit our website to sign up for the discount RSA and RSG bundle package here. |
| Are international students permitted to complete our etrainu course? | etrainu is not an approved CRICOS provider. In accordance with Education (international Student) ACT 2018 therefore if you are an international student on a student Visa, you are to apply for to a CRICOS approved provider. For more information refer to http://cricos.education.gov.au/ |
Students are provided with the following information during the course, to assist to build the breadth and depth of their knowledge in preparation for assessment:
The following assessment tools are used to determine a student’s competence:
A mixture of these tools are used across the unit.
