Dignified Home Care

Dignified Home Care needed their team to deliver an exceptional standard of care—and etrainu's Workforce Essentials eLibrary delivered.

Disability and In-home Care
Gold Coast, Australia
52 Employees
LMS - Workforce Essentials eLibrary

Paying it forward with care and support services

The Dignified Home Care aims to change the care and support industry into a truly, client-centric sector. Dignified Disability Care and Dignified Home Care are part of The Dignified Movement.

Dignified Home Care's goal was to provide easy-to-use training to their staff that delivers an exceptional standard of care.

“Now that we’ve fully implemented the etrainu LMS, we are now able to load our own courses and train our teams quickly and easily. There are plenty of LMS options on the market, but the ongoing client-centred support from etrainu makes sure we are always on the right track and provides that human touch that is rare among software providers.”

Clare Atherden
Marketing Manager

THE CHALLENGE

Easy to use and efficient learning platform


As a provider of services to NDIS participants and the aged care sector, the level of training required to deliver baseline supports are pretty exhaustive.

The Dignified Home Care strives to provide an exceptional standard of care; thus, their training must reflect this. etrainu has made training the team, induction of new staff, and ongoing specialist professional development an exceptionally easy and cost-effective process.

THE SOLUTION

Ready to use Workforce Essentials eLibrary


In the short term, the Dignified Home Care brought immediate solutions to their gap in training through the Workforce Essentials eLibrary. This allowed them to provide baseline training in-house rather than outsourcing and working with third-party providers for foundational training.

There are lots of learning management systems out there on the market, but the ongoing support from the etrainu team and the ‘off the shelf’ industry-specific training has taken so much out of the manual administration process. Dignified Home Care can now focus on higher-level skills across the board thanks to etrainu.

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THE RESULT

Cost effective industry-standard training


Cost was also a significant factor in the Dignified Home Care search for a training solution. etrainu delivered exceptional, cost-effective training that reflected industry standard—and wasn’t necessarily going to break the bank.

And when it comes to providing support, no problem is too big or too small! “If the Dignified Home Care team ever get stuck,” said Clare Atherden, “they know they can drop an email or pick up the phone and have support whenever they need it.”