You’ve got your paperwork sorted, you’ve registered to be an NDIS provider, and now you need to get your audit done.
But who do you go to for the audit? We’ve compiled a list of NDIS auditors in your area to help you narrow it down.
An auditor is an independent organisation that assesses your company’s services and supports against the NDIS Practice Standards.
Auditors check whether you are providing the services and supports you offer and if you are doing so safely using person-centred approaches.
They look at your organisation’s size, scope, and service delivery to see if you are qualified to provide your nominated services. You can either get verified or certified.
Most auditors will have the approval of the NDIS to carry out these audits. Our list includes all the auditors approved by the NDIS.
Some auditors may also have other credentials including the:
When researching an auditor, it’s good to look at their other credentials to see if they’re the right one for you.
It’s also a good idea to keep in mind your budget and organisation size.
Auditors usually verify or certify you.
Verification audits occur if your organisation delivers lower-risk supports and services.
You must show the auditor evidence of your:
Certification audits are necessary if your organisation provides more complex or higher-risk supports and services.
If this is the case, you are assessed against the core NDIS Practice Standards and any other module related to your supports and services.
You must show the auditor evidence of your:
As certification audits are more high-level, they also involve document reviews, site visits, and interviews with your staff and participants.
You need to make sure you get an audit done within 18 months of your registration (if you're a new provider) or 12 months (if you’re already registered). Have a read of the whole process in our other blog, 5 Steps to Passing Your NDIS Audit.
We’ve listed all the approved auditors by region. Most auditors are usually located in Queensland, Victoria, or New South Wales, but many have offices or staff across Australia.
Contact name: Natasha Wakefield and Sharmal Narayan
Contact phone: 1300 971 044
Contact email: ndis@certifii.com.au
Website: www.certifii.com.au
Head office: Unit 5 & 6, 42 Deakin Street, Brendale, QLD 4500
About: Certifii is an approved auditing body with the NDIS Commission, providing auditing and compliance services in Qld, WA, SA, Vic, and NSW.
Contact name: Marc Gehrmann
Contact phone: 1800 601 696
Contact email: ndis@hdaau.com.au
Website: www.hdaau.com.au
Head office: 4/12 Endeavour Boulevard, North Lakes, Brisbane QLD 4509
About: HDAA Australia provides auditing services throughout Australia and has a network of auditors across all states and territories.
Contact name: Michelle Tindall
Contact phone: 07 3844 2222
Contact email: certification@ihcac.com.au
Website: www.ihcacertification.com.au
Head office: Level 1 73-77 Russell Street, West End, Brisbane QLD 4101
About: IHCA Certification is a not-for-profit approved quality auditor specialising in human services auditing across Australia. They provide support to Australian health, community, and human services organisations to continuously improve their quality systems and strengthen business performance. IHCA Certification is based in Queensland, Victoria, New South Wales, South Australia and Western Australia.
Contact name: Tegan Kissane
Contact phone: 1300 888 329
Contact email: ndis@qip.com.au
Website: www.qip.com.au
Head office: 20 Railway Terrace, Milton, Brisbane QLD 4064
About: QIP is a not-for-profit approved quality auditor and has a network of sector-experienced auditors available to work in metropolitan, rural and remote Australia.
Contact name: Bashir Bello
Contact phone: 1800 879 242
Contact email: admin@australianqc.com.au
Website: www.australianqc.com.au
Head office: Unit 12, 22-30 Wallace Avenue, Point Cook, VIC 3030
About: Australian QC provides certification auditing services throughout Australia in all states and territories. Auditors are based across the ACT, NSW, SA, VIC, QLD, NT and WA.
Contact name: Wali Hoori
Contact phone: 1300 931 500
Contact email: info@aqcgroup.com.au
Website: www.aqcgroup.com.au
Head office: Level 1, 366 Sydney Road, Coburg, Melbourne VIC 3058
About: AQC Group provides auditing services across Australia including VIC, NSW, QLD, SA, ACT, NT and WA.
Contact name: Reza Saeidi
Contact phone: 1300 282 452
Contact email: ndis@avaglc.com
Website: www.avaglc.com
Head office: 15-17 Highview Dr, Doncaster VIC 3108
About: AVA Certification Pty Ltd provides certification auditing services throughout Australia in all states and territories. Auditors are based across the ACT, NSW, SA, VIC, QLD, NT and WA.
Contact name: Tony Still
Contact phone: 1300 853 091
Contact email: admin@jpsaudit.com.au
Website: https://jpsaudit.com.au
Head office: Unit 10, 110 Caroline Street, South Yarra, VIC, 3141
About: JPS Audit Specialists help NDIS Providers reduce risk across their operations. JPS Auditors provide NDIS audits to small to medium NDIS Providers across Australia.
Contact name: Jade Swadling
Contact phone: 03 5229 1219
Contact email: info@quantumcs.com.au
Website: www.quantumcs.com.au
Head office: Level 1, Suite 11, 72 – 76 Gheringhap Street, Geelong VIC 3220
About: Quantum Certification Services provides auditing services in all states of Australia. Quantum has auditor representation based in both Metropolitan and regional areas of each state. Quantum is accredited to other Human Service standards schemes and, therefore, can offer combined auditing certification services.
Contact name: Swami Nathan and Amelia Critch
Contact phone: 1800 024 940
Contact email: ndis@sustainablecertification.com.au
Website: www.sustainablecertification.com.au
Head office: Level 5, 326 William Street, Melbourne, VIC
About: Sustainable Certification has compassionate and trained auditors located in the capital cities of all states and territories.
Contact name: Dushyant Sanathara
Contact phone: 1300 730 134
Contact email: info.aus@bsigroup.com
Website: www.bsigroup.com/en-AU/human-services/ndis/
Head office: Level 7, 15 Talavera Rd Macquarie Park, Sydney NSW 2113
About: BSI operates auditing services throughout Australia in all states and territories. Auditors are based in the metropolitan areas of the ACT, New South Wales, South Australia, Victoria, Queensland, Northern Territory and Western Australia.
Contact name: Di Wilde
Contact phone:
NSW/QLD/ACT/NT: 0400 555 428
VIC TAS: 0409 454 377
SA/WA: 0407 716 539
Contact email: di.wilde@cpg.global
Website: www.cpg.global
Head office: Suites 3 & 4/2 Post Office St, Pymble, NSW 2073
About: CPG provides certification auditing services across all regions of Australia. CPG’s highly experienced & qualified auditors are based in Metropolitan Sydney, Newcastle, Brisbane, Melbourne, Perth and Adelaide as well as Tasmania. CPG also has regional auditors based in Victoria, NSW and Gold Coast QLD.
Contact name: Nicole Brooke and Emma Healey
Contact phone:
NSW & ACT: 02 9412 2110
VIC & TAS: 03 9088 8097
QLD: 07 3180 3867
SA, WA and NT: 08 6558 0887
Contact email: contact@communityaudits.com.au
Website: https://www.communityaudits.com.au/
Head office: Level 13, 465 Victoria Ave, Chatswood NSW 2067
About: CAA—which is 100% Australian-owned and operated—is an independent subsidiary of the not-for-profit organisation ACIA, with approved quality auditors from the community industry, and delivers auditing services nationally. Their expertise ensures a specialised service with competitive pricing—with profits reinvested into the industry.
Contact name: Yngve Amundsen
Contact phone: 02 9900 9547
Contact email: NDIS@dnv.com
Website: www.dnv.com.au
Head office: Level 7, 124 Walker Street, North Sydney NSW 2060
About: DNV GL provides auditing services all over Australia including VIC, NSW, QLD, SA, ACT, NT and WA.
Contact name: Jasmine Hare and Ardin Keshavarz
Contact phone:
NSW & ACT: 02 8644 0603
VIC & TAS: 03 6289 8908
QLD: 07 3708 3204
WA, SA & NT: 08 6165 8801
Contact email: NDIS@gccertification.com
Website: www.gccertification.com
Head office: Level 1, 77 Pacific Highway, North Sydney NSW 2060
About: GCC is an Approved NDIS Auditor (AQA) and provides NDIS Certification and Verification services throughout Australia. Their experienced NDIS auditors are based in NSW, VIC, QLD, WA, SA and TAS.
Contact name: Samantha Hamilton
Contact phone: 02 9886 0222
Contact email: NDIS@global-mark.com.au
Website: www.global-mark.com.au
Head office: Suite 4/07, 32 Delhi Road, North Ryde NSW 2113
About: Global-Mark provides auditing services throughout Australia. Auditors are based in the metropolitan areas of New South Wales, Newcastle, the metropolitan area of South Australia, the metropolitan area of Queensland, the Gold Coast, and the metropolitan area of Victoria and Geelong.
Contact name: Sarah Ray
Contact phone: 1800 959 792
Contact email: au_NDIS-certification@pwc.com
Website: www.pwc.com.au
Head office: One International Towers Sydney, Watermans Quay, Barangaroo NSW 2000
About: PwC Compliance Services provides certification and assurance across all regions of Australia. PwC's highly qualified auditors are based in Metropolitan Brisbane, Melbourne, Sydney, Perth, and Newcastle. PwC also has regional auditors based in the ACT, Regional Victoria, Central Coast NSW, Sunshine Coast QLD and Central Queensland.
Contact name: Natasha Marsh
Contact phone: 1800 065 800
Contact email: ndis@qms.com.au
Website: www.qms.com.au
Head office: Level 2, 161 King St Newcastle, NSW 2300
About: QMS Certification Services is an accredited NDIS Approved Quality Auditor providing coverage for certification services across Australia—keeping certification simple.
Contact name: Christopher Hext
Contact phone: 1300 360 314
Contact email: disability.enquiries@saiglobal.com
Website: http://www.saiglobal.com/assurance/disability-services/
Head office: Level 37, 680 George Street, Sydney NSW 2000
About: SAI Global operates auditing services throughout Australia. Auditors are based in the metropolitan areas of New South Wales, South Australia, Victoria, Queensland and Western Australia.
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