Case Study
Dignified Home Movement (DHM)

Dignified Home Movement

The Dignified Movement aims to change the care and support industry into a truly, client-centric sector. Dignified Disability Care and Dignified Home Care are part of The Dignified Movement.

Industry
Location
Disability and In-home Care
Gold Coast, Qld
Number of employees
Goals
52
Provide an exceptional standard of care

“Now that we’ve fully implemented the etrainu LMS, we are now able to load our own courses and train our teams quickly and easily.

There are plenty of LMS options on the market, but the ongoing client-centred support from etrainu makes sure we are always on the right track and provides that human touch that is rare among software providers.”


Clare Atherden, Marketing Manager - Dignified Home Movement

Challenge

As a provider of services to NDIS participants and the aged care sector, the level of training required to deliver baseline supports are pretty exhaustive. 

The Dignified Home Movement strive to deliver an exceptional standard of care and thus, their training must reflect this. etrainu has made the training of the DHM team, induction of new staff, and ongoing specialist professional development an exceptionally easy and cost-effective process. 

Solution

In the short term, the Dignified Home Movement were able to bring in immediate solutions to their gap in training through the Workforce Essentials eLibrary. This allowed them to provide baseline training in-house, rather than outsourcing and working with third-party providers for foundational training.

There are lots of learning management systems out there on the market, but the ongoing support from the etrainu team and the ‘off the shelf’ industry-specific training has taken so much out of the manual administration process. DHM can now focus on higher-level skills across the board thanks to etrainu.

The team at etrainu have enhanced the skills of the entire organisation while ensuring it isn’t necessarily going to break the bank to provide exceptional industry-standard training. 

If the Dignified Home Movement team ever get stuck, they know they can drop an email or pick up the phone and have support whenever they need it: no problem is too big or too small!  

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