Complex Care Essentials
Learn how to support complex conditions
- Disability Support
- Aged Care

Course overview
Complex Care Essentials equips support workers, nurses, and disability and community care providers with the skills to safely deliver high intensity supports under the NDIS.
The library covers the high intensity support areas that matter most, including complex bowel care, enteral (PEG) feeding, urinary catheter care, severe dysphagia and mealtime management, tracheostomy care, ventilation and respiratory support, epilepsy and midazolam, diabetes management, stoma care, and subcutaneous injections. Every module is CPD-accredited, mapping to 17.6 CPD points against the Nursing and Midwifery Board of Australia registration standard, so your team meets its professional development requirements while building real confidence to support participants with high, complex needs.
What you'll learn
- Support bowel care safely, including PRN suppositories and enemas
- Carry out safe catheter connection, draining, and intermittent catheterisation
- Assist with enteral (PEG) feeding
- Respond to asthma episodes and support daily management
- Recognise and respond to diabetic emergencies
- Take a Blood Glucose Level (BGL)
- Assist with insulin administration including with a Lantus SoloStar Pen
- Provide basic wound care
- Recognise seizure emergencies and administer midazolam where authorised
- Support oxygen therapy safely
- Provide ventilation support and tracheostomy care
- Manage severe dysphagia and prepare food safely
- Deliver advanced mealtime support
- Carry out stoma care and change an ostomy system
- Assist with subcutaneous injections and pre-loaded syringes
Top Courses
in this Library
More information below.
- Asthma Management
- Bowel Care
- Catheter Care
- Enteral Feeding Management
- Managing Diabetes
- Basic Wound Care
- Epilepsy and Midazolam
- Oxygen Management
- Ventilation Support
- Tracheostomy Care
- Severe Dysphagia Management
- Advanced Mealtime Management
- Stoma Care
- Subcutaneous Injections
- NDIS & Legal Requirements
- Hand Hygiene & Infection Prevention & Control
- Respiratory Support
Complex Care Essentials includes 10 competency checklists so supervisors can sign off practical skill in line with the eLearning:
- Assisting with Insulin Administration with Lantus SoloStar Pen
- Catheter Care: Connection and Draining of a Bag
- Administer a Suppository or Enema
- Administering Midazolam
- Assisting with the Administration of Medication via a Pre-Loaded Syringe
- Changing an Ostomy System
- Enteral (PEG) Feeding
- Perform Intermittent Catheterisation in a Simulated Environment
- Preparing Food Safely for People with Dysphagia
- Taking a Blood Glucose Level (BGL)
- Disability support workers
- Aged care workers
- NDIS service providers
- Aged care providers
- Registered nurses and enrolled nurses needing CPD
- Supervisors and clinical educators
- New staff completing onboarding
- Existing staff needing a refresher
What is Complex Care Essentials? Complex Care Essentials is an online complex care training library for disability and aged care workers. The library includes 17 courses covering the conditions support workers and nurses meet most often: bowel, catheter, enteral feeding, dysphagia, tracheostomy, ventilation, oxygen, diabetes, wound care, stoma, asthma, seizures, and more.
Is Complex Care Essentials mapped to the NDIS High Intensity Skill Descriptors? Yes. The library is mapped to the NDIS High Intensity Skill Descriptors covering complex bowel care, enteral feeding and management, severe dysphagia management, ventilator management, tracheostomy management, urinary catheter management, subcutaneous injections, and complex wound management. Providers funding High Intensity Daily Personal Activities supports use the library to meet worker competency requirements alongside any required practical assessment.
Is Complex Care Essentials suitable for NDIS workers? Yes. The library is built for disability support workers under the NDIS, including teams working with people who have High Intensity Daily Personal Activities supports in their plan.
Is Complex Care Essentials suitable for aged care workers? Yes. Aged care workers, registered nurses, and enrolled nurses all use the library. The CPD mapping makes it especially efficient for nursing staff working in residential and community aged care.
Do I get a certificate? Yes. A certificate of completion is issued at the end of each course.
Can I assign the library to my whole team? Yes. A business licence gives admins bulk enrolment, completion reporting, and the etrainu Skills Passport.
What's the difference between Complex Care Essentials and Disability Essentials? Disability Essentials covers the everyday NDIS workforce training mapped to the four NDIS Core Modules — rights, governance, supports, and environment. Complex Care Essentials covers the high-needs clinical content workers and nurses need when supporting people with complex conditions. Many providers use both libraries together.




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