Supporting Someone with Schizophrenia
Online NDIS Training for Disability Support Workers
- Mental Health
- Disability Support

Course overview
Schizophrenia is a complex mental health condition that affects how a person thinks, feels, and experiences the world. This course helps support workers understand what schizophrenia is, the symptoms it can cause, and the myths that fuel stigma.
Learners look at how to recognise warning signs, respond safely when someone is distressed, and communicate with empathy. The course covers practical support strategies, from building routine and stability to encouraging independence and recovery.
It also explores how trauma often connects with schizophrenia, and how a calm, trauma-informed approach helps build trust. Learners practise co-regulation and de-escalation through a realistic scenario, then finish with ways to protect their own wellbeing while supporting others.
What you'll learn
• Explain the features, symptoms, and myths of schizophrenia
• Recognise warning signs and respond safely using care plans
• Communicate with empathy using a trauma-informed approach
• Apply co-regulation and de-escalation techniques
• Encourage independence and recovery through strengths-based support
• Maintain your own wellbeing and professional boundaries
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Course structure
A single 30-minute module to understand schizophrenia and support the people who live with it. It covers symptoms, warning signs, empathetic communication, de-escalation, and recovery-focused support, along with looking after their own wellbeing.
More information about this course
- Features, symptoms, and myths of schizophrenia
- Person-centred and effective support strategies
- Trauma-informed care and emotion regulation
- Co-regulation, de-escalation, and worker self-care
- Disability support workers
- Mental health support workers
- Carers
- Service providers
- Format: Online eLearning, self-paced
- Devices: Desktop, tablet, and mobile
- Assessment: Knowledge check
- Certificate: Issued on successful completion
Who is this course for? It's designed for disability and mental health support workers, carers, and service providers who support people living with schizophrenia. No clinical background is needed. The focus is on practical, everyday support rather than diagnosis or treatment.
What will I learn? You'll learn what schizophrenia is, its symptoms, and the myths that drive stigma. You'll also learn to recognise warning signs, communicate with empathy using a trauma-informed approach, apply co-regulation and de-escalation techniques when someone is distressed, and encourage independence and recovery. The course finishes with ways to look after your own wellbeing.
How long does it take, and is there an assessment? The course takes about 30 minutes to complete. Rather than a separate final quiz, your understanding is checked through a realistic scenario following "Tim", where you respond to situations across his support and get feedback on each choice.
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